SHIPPING

¿Cuánto tarda en enviarse mi bolso?

  • Con extras como forro o cierre magnético: 3‑5 días de preparación.
  • Si el bolso no está listo para enviar y debe crearse, esto se indicará en la página del producto y tardará 3‑5 días.
  • Si el bolso ya está listo, se enviará al día siguiente


Where are the orders shipped from?

All orders are shipped from the Canary Islands (Spain).

Are shipments tracked?

Yes, all shipments include a tracking number.

Do I have to pay customs fees?

Orders from outside the Canary Islands may be subject to customs duties or local taxes, which are the responsibility of the customer.

How long does shipping take?

Spain and Europe: 5-14 working days

Canary Islands: 3-7 working days

I live in Lanzarote, is there local delivery?

Yes 🤍 If you're in Lanzarote, contact us via Instagram (@hamba.lzt) before placing your order. We'll send you a private purchase link with free local delivery and coordinate in-person delivery.

RETURNS

Can I return my item?

If there is a problem with your order, please contact us within 7 days of delivery.

Items must be unused and in perfect condition.

Return shipping costs are the responsibility of the customer.

Original shipping costs are non-refundable